Contact us

You can contact the ministère des Transports by mail, by telephone or by secure email.

By mail:
Ministère des Transports, de la Mobilité durable et de l’Électrification des transports du Québec
Service de l’éthique, de l’accès à l’information et des plaintes
700, boul. René-Lévesque Est
Québec (Québec) G1R 5H1

By telephone:

  • Anywhere in Québec: 511
  • Elsewhere in North America: 1 888 355-0511

By secure email:
Use the Ministère’s online form to send us your:

  • requests for information
  • requests for intervention
  • claims for damage
  • comments
  • complaints

Make sure to fill out all the fields marked with an asterisk.

All requests will be processed within the time frame specified in the Ministère’s service statement (in French only).